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Here is their policy as listed on the pch.custhelp.com site as of July 2017:

If you wish to return an item, simply mail it to the address listed below. Please include a copy of the original invoice for your order (attached to the package) or a note with your full name, address and Order Number (if available) so that we may credit your account properly.

For your records, please retain a copy of your shipping receipt. We ask that you allow 3-4 weeks for your return to be received and processed.

Please note, our company policy does not include reimbursement for postal expenses, which may be incurred with the return of merchandise to our returns processing facility.

U.S. Customers

Publishers Clearing House

Returns Processing Center

720 Winners Circle

St. Cloud, MN 56399

Canadian Customers

Publishers Clearing House

Returns Processing Centre

Gateway CR 4567 Dixie Rd.

Mississauga, ON

M0R 4A0

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8y ago

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