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This is about providing for everyone's needs when planning care, such as wheelchair access, meals for vegetarians, information in other languages etc.

Provide information eg your policies and procedures on equality and rights. Model good practice eg be seen providing for individual needs that ensure equal access.

Record and report it immediately - it is more likely to be addressed if it has been written down. Challenge discriminatory remarks with explanations of why they are wrong - back this up with your policies and procedures on equality and rights. Be proactive eg if you see that information is not accessible to all provide what is needed such as in other languages or Braille or in another form for those who cannot read.

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13y ago

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