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Of the merits of a vehicle dealership attempting to match the demographic group of a costumer with a sales rep of the same demographic group?
Wiki User
∙ 10y ago
Matching the demographic group of the customer with a sales rep of the same demographic group can help create a sense of connection and trust between the two parties. Customers may feel more understood and comfortable, leading to better communication and potentially higher customer satisfaction. However, it's essential to ensure that all sales reps are trained to provide excellent service and that customers have the option to work with any available salesperson.
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