What problems do you think might be associated with bringing customers together in the way that Boeing did?

Answer 1

Bringing customers together, as Boeing did, can lead to challenges such as misaligned expectations, where different customers have varying needs and priorities that may not be adequately addressed. Additionally, facilitating open communication among diverse stakeholders can result in conflicts or misunderstandings, potentially complicating decision-making processes. There's also a risk of information overload, where customers may feel overwhelmed by the volume of ideas and feedback being shared. Lastly, ensuring that all voices are heard and valued can be difficult, leading to dissatisfaction among those who feel marginalized in the discussions.