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Probably that the DNS (Domain Name Server) that your ISP uses does not have a record of the website name so that it can convert the name to the IP address.

You could try changing the default DNS to another provider, such as OpenDNS. Google it, it's free. The change can be done on either the PC concerned, or on the router. If the router setting is changed, all PCs using that router will use the alternative DNS.

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15y ago

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