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Try any of these: 1. Refresh button: located next to stop button not red x on top right cornor above the page. 2. repair button: not in internet explorer. Right click the network icon in the windows toolbar and click repair. hope that helped Solution: 1: Reset internet explorer and register all .dll files. 2: Restart the computer and check it. 3: if you face still problem and the follow these step. Step1 Click on the "Start" button. Click "Run." Type the word "cmd" in the open box. When the DOS screen comes up, type "netsh winsock reset." Press "Enter." Type "exit" to close the DOS window and go back to Windows.

Step2 Restart the computer. Check to see if the problem is resolved. If it isn't, open the Windows Registry. Click "Start" and type "Run." Type "regedit" in the open box.

Step3 Select "File" from the menu. Click "Export." Choose a location to export the Registry to. Name the exported file "backup.reg."

Step4 Choose the key "HKEY_LOCAL_MACHINE." Click the plus sign to expand the key. Click the key "System" and expand it. Navigate to "CurrentControlSet\Services\Winsock." Right-click the "Winsock" key and select "Delete." Click "Yes" to confirm the deletion.

Step5 "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2." Right-click the "Winsock2" key and delete it. Click "Yes" to confirm. Exit the Registry Editor. Find the file "backup.reg" that you exported and save it to a CD or disk. Restart the computer.

Step6 Right-click "My Network Places" on the desktop. Right-click the network connection icon. Click "Properties." Click "Install," "Protocol" and "Add." Click "Have Disk" and type in "c:\windows\inf." Click "OK."

Step7 Choose "Internet Protocol (TCP/IP)" from the list of available protocols. If it does not appear, click "Start" and choose "Search." Check the options to search system folders, hidden files and folders, and subfolders. Search for the file "nettcpip.inf." Click "Install." Restart the computer.

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