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If it's gas, be careful. If you don't have the original instruction manual you may be able to find one on line under the manufacturer and model, or call the manufacturer. If you can't find that, it's worthwhile investing at least one time in having a professional plumber or other service person (perhaps an authorized service rep from the manufacturer) to come out, show you and write down everything. Frankly, some fire departments offer this service for the novice, because the last thing they need is another needless fire event. Otherwise, it involves gas shut-off valves, on-off-temperature switches (usually red), a pilot light, match holder, matches, and if it has an electronic starter maybe matches aren't needed, and KNOW-HOW. You can ruin a heater if the tank is empty, too.

If it's an electrically fired HW heater, it should be as simple as flipping a switch, setting the thermostat, and making sure there's water in the tank. If it doesn't work, either it is dead or possibly the electrical circuit or fuse is tripped, off or burned out. If it's the latter, it may indicate a problem with the heater itself and may be a safety to avoid some kind of electrical fire or shock condition.

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