0
A front office clerk may perform the following tasks: * receive reservations for accommodation from clients either in person or by telephone, fax or email * take guests' details as they arrive and allocate them a room * talk to transport carriers (e.g. airlines, bus companies, rental car agencies) to make travel arrangements for guests and to find lost luggage * inform guests about the hotel/motel's facilities, policies and procedures * provide tourist information to guests * make reservations for sight-seeing tours, restaurants, the cinema and live entertainment * deal with enquiries and requests from guests * take messages for guests * calculate guests' bills and issue receipts upon payment * arrange accommodation for guests travelling to other destinations * perform cashier duties, cash travellers' cheques and exchange foreign currency * place guests' possessions in a safe if requested * coordinate the cleaning of guests' personal laundry, shoe shining and room service deliveries * follow in-house procedures to help make sure of the security of guests and employees * perform general secretarial duties such as preparing correspondence and attending to a switchboard
What else can I help you with?
Meaning of front office in a hotel?
The front office in a hotel refers to the desk in the lobby. This front office serves as a place for people to check in and out of their room.
Pictures of front office areas in the hotel?
front office desk
Front office under hotel management?
please give me a description of hotel front office (complaints , glitches
Why is that front office is called a nerve center of the hotel?
because all transaction are there in front office
Why is it that front office is considered as the nerve center of the hotel?
Front Office is a center of guest activities and an image of the hotel. Front Liner staffs must great as often as possible to all guests who are entering to the hotel to create a positive image of hotel and show the generous of hotel.
What are the quality required to work as a front office assistant in hotel?
Interest and self confidence is the main quality required to work as a front office assistant in hotel
Importance of front office operation in hotel?
The front office in a hotel is important, because guests may have questions or may need help with something. The front office is responsible answering phone calls and scheduling guests.
Who are the staff of the front office department of a hotel?
Concierge
How can housekeeping and front office cooperate to achieve guest satisfaction in a hotel?
The front office in a hotel should ensure that the housekeeping department is doing their job everyday. This will keep guests happy, and will keep them from complaining to the front office staff.
what are the duties and responsibility of front office staff in managing the maintenance and engineering department in hotel?
On of the primary function of the front desk is to ensure all rooms are at hotel standards before they hand over the keys to clients, It's there duty to ensure safety or their property , provide a sense or comfort.
Why front office is the heart of a hotel operation?
Front office is the hub of the hotel operation because it is the first to encounter the guest upon their arrival. The front office makes the first impression that the guest will receive and determines weather they like or dislike the hotel.
How do you forecast budget in front office department in a hotel?
yes
