Which is the best cloud telephony provider in Delhi/NCR?

Answer 1

If you search for a cloud telephony service provider offering customized services within an affordable price range, I will refer MCube.

The features provided by MCube hosted call solution are-

1- Call tracing-

It allows a business to track the callers’ number, name, real-time location, email id, source of the call.

2- 1- IVR system-

It enables businesses to offer a superior call experience to the customers where the customer does not have to communicate with an executive to get their desired piece of information.

3- Toll-free number-

The toll-free number provided by the cloud telephony system supports multiple call routing features where the call is routed to the correct department/executives. Hence there is no chance of missing any of the leads.

4- Live dashboard-

It projects real-time statistics like inbound and outbound call reports, executives handling calls, customer follow-up reports, IVR system reports, etc., which helps business analytics and growth.