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Wherever you use a username and a password, you have to type both exactly the way you specified them when you registered (or were assigned both). This includes the correct combination of uppercase and lowercase, at least for the password, sometimes also for the user name. If you don't remember the correct username or password, or if you think you do but still can't log in, in some sites you can use a password recovery procedure, where for example a link is mailed to the email you specified when registering.
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