Your xbox360 says open tray when you put a disk in to play and wont play what are potential problems?

Answer 1

This along with the message ''To play this disc put in an Xbox 360 console'' is my problem and it is down to the internal laser reflectors being moved and the drive cannot pick up that there is an xbox 360 disc or a disc at all inside it.

Mine did that, i opened it and discovered the screws that hold the Laser in the Dvd Drive up were really really loose, like i mean nearly falling out. I tightened them and gave the Laser a bit of a clean and presto... works like new if anything, better...

But i do stress, do not open it if you have warranty... Send it to M$ for that is you have warranty... I ran out of warranty and they wanted to charge me (AUD) 199$ to fix it when i can get a new 360 Arcade for 250$

my 360 did the same thing. Try taking out the disc and then restarting and then putting back in a disc. Worked for me.

When you have the problem you cant hear the disc trying to be read by the 360...dead silence. When you don't have the problem you can hear the 360 spinning the disc and reading it (it's a whirling sound)

Answer 2

I have this problem as well. it can be fixed using many ways, just use patience and keep opening and closing the tray, bang on the xbox 360 or call upon a technician or something.

lolz!

Answer 3

Either your laser in the drive has died or there is some dust that is causing it to fail reading. See if you can fix it by blowing some compressed air into the drive. If that fails open the Xbox and clean the lens with some optical cleaner. If something else is wrong with the drive either purchase a new drive (you will need to flash it) or a new Xbox. If your not a tech whiz you could also take it to a local repair shop.

Answer 4

What you got to do is take the game out, then close tray, open it and close it again, open it then put the game in and it will work.