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As a bus Driver I have let people on the bus for free when they have lost wallets, given them a cheaper "special" fare when they haven't had enough money.
Shown people where to get the bus they need to get to a place I'm not going. Helped with luggage etc, held on to babies whilst mums carry off prams and sleeping children.
Helped wheelchair users on/off the bus, get into position on the bus, given directions, web sites phone numbers for places people have needed.
Ive let people off with small amounts of money for fares that cannot be changed like day/week passes, which I have to put back out of my own money.
I let all charity collectors travel for free, I've let people use my mobile when they are distressed and need to call home or are lost. Ive called the police when I've had young children on my bus who look to young to be alone (turns out they had run away!)
Ive stopped other buses when passengers are running late too wait for them. I've waited at bus stops for people saying tearful goodbyes etc even though I'm late....
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∙ 11y ago
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What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
How do I answer what is good customer service?
What is good customer service? This means that you are going to provide professional customer service directly with the customer and answer every question and concern the customer may have.
How can you give good customer service?
we can provide good customer service by providing good quality goods and give good service to their products
How can good customer service allow the customer to be confident with the organisation?
Basically, good customer service builds customer confidence and loyalty because the customer knows the organization is truly interested in meeting the customers' expectations in a friendly, kind and respectful manner. Customers don't want hassles or disappointments, especially when they are paying for a product or service. Good customer service removes these barriers and concerns for the customer. Good customer service = a confident and loyal customer = higher sales
How would you improve customer service?
By taking up the decision of the customer, making good cheaper,having good service
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
What is customer service experience?
The customer service experience is the sum of all the interactions a customer has with a company, both in direct communication and through other customer experiences. In retail, examples of good customer service include remembering and appreciating repeat customers, forging a local connection with shoppers, putting your product knowledge to good use, providing helpful and friendly service, and more.
How do I answer what is good customer service?
What is good customer service? This means that you are going to provide professional customer service directly with the customer and answer every question and concern the customer may have.
When have you receive Good customer service?
i got good customer service in a shop[ in Greece you can also get good service in morrisons
How can you give good customer service?
we can provide good customer service by providing good quality goods and give good service to their products
What is a good and a service?
Producing a good service means having a good-customer relationship with your customer/client.
What is producing a good service and quality?
Producing a good service means having a good-customer relationship with your customer/client.
What are some good customer service career goals?
One good customer service career goal is to become a manager over other customer service representative. Another good goal would be to always be helpful with others no matter what their attitude.
How can good customer service allow the customer to be confident with the organisation?
Basically, good customer service builds customer confidence and loyalty because the customer knows the organization is truly interested in meeting the customers' expectations in a friendly, kind and respectful manner. Customers don't want hassles or disappointments, especially when they are paying for a product or service. Good customer service removes these barriers and concerns for the customer. Good customer service = a confident and loyal customer = higher sales
How would you improve customer service?
By taking up the decision of the customer, making good cheaper,having good service
What is the relevance of good customer service?
Good customer service leaves a lasting impression on the customer. If you exceed the expectations of the customer in regards to the service they receive this will impact how they view the store or company. As a customer service assistant, you are the front line of that store therefore you have to represent the image and brand of your company.
Which of these statements about customer service is false?
Customers will choose a business regardless of good customer service.
