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I had a very similar problem, brought upon by an ill-intended ActiveX control embedded in a web page, which inserted two dialer executable files on my PC's hard drive, changing my default broadband connection password and phone number.

AVG Anti-Virus didn't detect the files, nor both Ad-Aware and Spybot Search & Destroy. However, another tool was successful at finding and removing these dialers: Emsi Software's a-squared. There is a free version available for download and although it supports malware scanning and removing only (no configuration features at all, for example) this should be all you need. Just Google up the name of the program and give it a try.

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Q: How to get rid of a virus that changes ones broadband user name?
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