have good intrpersonal skills customer inquiries oir complaint and deals handling incomoing thelepone calls
to enhance my skills and to experience being a call center agent
Call center agents have to keep a positive attitude and maintain focus in a competitive atmosphere.
i want to be a call center agent apparently because i want to enhance my abilities in communication and interpersonal skills. and with this kind of job i can help my parent to have an extra income..
The skills required for call center work include communication, computer and problem solving. Most call centers have a computer database for the worker to take and record information. Also, dealing with customer issues requires a degree of tact and problem solving with excellent linguistic skills.
what are the qualification of a call center agent
What do you think makes you a good call center agent? What has been the most challenging part of being a call center agent for you?
Following are some disadvantages of an outsourced call center: • Lack of business understanding • Language constraints • Confidentiality issues • Eliminating jobs
attitude patience teamwork
http://wiki.answers.com/Q/4_What_skills_attributes_do_you_believe_a_successful_call_centre_agent_requires"
can i have the conversation between agent and customer in call center
A call center call would start of with the call center agent introducing themselves and asking how they could help. The customer will state the question or complaint and the call center agent will come up with a solution or answer their question.
The cast of The Call Center - 2009 includes: Sunita Deshpande as Call Center Agent Deepti Gupta as Tina Sanjiv Jhaveri as Bobby Dean Nina Mehta as Call Center Agent Aalap Patel as Call Center Agent Debargo Sanyal as Raj