What are the basic steps to troubleshoot a PC?

Answer 1

It depends on what the problem is. Please explain what type of problem you are facing if you want more specific and direct information. Below are the steps for resolving PC problems that are only annoying or have workarounds and which still allow some use of the affected computer and allow you to use the internet:

1. The first step is to find out what the problem is and to figure out how to describe it. It helps to know the correct jargon for the area in which you are having trouble.

2. The next step is to type your problem into a search engine. You might have to keep rewording things until you get relevant results.

3. Scan the results and see what might be relevant.

4. Go to the pages that seem relevant and see what they say to do. If it sounds reasonable, then try doing it.

5. If you have trouble finding a good solution, then fine tune your search based on what you did learn so far from searching and keep trying.

Answer 2

It depends whats the problem.

For example: Lets say your repairing a computer for a customer and the customer tells you that his PC does not turn on.

Well you begin by doing the basic stuff to trouble shoot it. If a computer does not turn on than start by checking if the power cables are firmly connected or if the cables are in good condition.

If the cables are in good condition you know its not the cables, so now its between the PC and the power jack. test the power jack, if the power jack is in good condition and is delivering the amount of electricity the PC needs than you know the PC itself is causing the problem.

So by doing all those steps you have troubleshooted the basic stuff and now you can move inside the PC.

so now you can check the power supply make sure all the cables are well connected to the motherboard.

Most computers have beep codes and even lights in the rear with letters all you would have to do is look up the codes in google.

One thing you will have to always know and remember is that Google is your best friend.

You will not know every fix to every problem. Thats why you have the internet to ask questions and find information to help you solve your problem.

So to put in in simple words, start troubleshooting a PC with the common small things and move in to the bigger more complicated things.

Answer 3

Six steps to use when troubleshooting a computer problem:

1. Identify the problem

2. Establish a theory of probable cause (and question the obvious)

3. Test the theory to determine the cause

4. Establish a plan of action to resolve the problem and implement the solution

5. Verify full system functionality and, if applicable, implement preventative measures

6. Document findings, actions and outcomes

Answer 4

Check what symptoms are associated and draw that upon from your experience. If not, then just check associated systems that might be the cause and slowly rule out any impossibilities. If not, then just look online for possible solutions, and don't be afraid to ask for help.

Answer 5

Analyze, Identify, Evaluate, Solve, test and Document

Answer 6

Depends on the problem, doesnt it?