questionnaire on customer relationship management in banks
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"OnContact Software, which is a product of Customer Relationship
Management (CRM), is one program which offers customer relationship
management software."
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Main benefits of a Customer Relationship Management System have
to do with the customer themselves. It ensures that the customer is
getting dealt with properly and in an orderly manner.
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Customer Relationship Management
Quality Management
Customer Segmentation
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Relationship is like boyfriend and girlfriend management and
customers are the same