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I had the same problem. I think it is due to wearing of the internal part of the door mechanism. The handle on the inside of the door will open it. I removed the door inside panel and can see the mechanism but I cannot figure out how to remove it just yet. The window slide rail is in the way. The mechanism is connected with four linkages, the top lock plunger, the door handle rod, the door key rod and the solenoid that actuates the whole thing. The solenoid is pulling but it can't pull hard enough to overcome what is worn. The key also does not overcome it. The door handle will. This is all I know yet.

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Q: 2000 Ford explorer driver side lock will not unlock with key or remote It makes an attempt to unlock but will not unlock All other doors will unlock?
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