A letter of complaint about an electronic item?

Answer 1

Your Contact Information

Company's Contact Information (If you can address the complaint letter to a specific person, you'll have a better chance of having your dispute resolved.)

Date of Letter

Dear Contact Person:

I purchased a Model Number and Brand Name camera at Name of Store on Date of Purchase and Other Pertinent Purchase Information.

Unfortunately, this camera model has not performed as expected, and I believe the defective camera should be replaced under terms of the warranty. The problems with camera include List of Defects.

To resolve this problem satisfactorily, I would appreciate a Replacement Camera, a Refund, a Repair, Credit Toward Another Model, or Another Specific Action. I have included copies of all pertinent documents regarding my purchase of this model, as well as a list of calls and correspondence from my previous attempts to have this matter resolved.

I am looking forward to your reply in this matter. I will wait until Specific Date for a reply before seeking assistance in resolving this dispute from a third party. Please contact me using the information above.

Sincerely,

Your Name

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