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Q: A technician installs a new nic in a PC and connects an ethernet patch cord from the nic to a wall jack the technician then notes that the link lights are not active on the nic which two problems co?
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What is a computer technician?

a computer technician is a person who maintains and fixes computersA computer technician is someone who can fix problems with computers.This can be internal problems (internet connections) or external problems (wires with printers).


Who should you contact anytime you have computer problems?

A computer technician ?


Where should the technician look to investigate driver problems?

Device Manager


A technician has installed a new sound card in a PC but it is not operating correctly Where should the technician look to investigate driver problems?

Device Manager


What kinds of problems can arise when two hosts on the same Ethernet share the same hardware address?

dear all, hardware address is unique so their is no chance of same Ethernet share. thanks Raj


What are the Internet problems on your ps3?

I use a wired connection with a ethernet cable to my router and do not ever have problems except when the PSN was shut down a month in April/May 2011


What is the negatives of using a cheap Ethernet cable as to using a more expensive one?

A cheap ethernet cable may provide some problems in that it will easily break, which makes it unusable. Also, a cheaper ethernet cable may be shorter than a more expensive one, which will provide restrictions to movement.


Why is documentation of all services and repairs an important organizational tool for a technician?

It provides reference material for similar problems when such problems are encountered in the future.


How will a level 2 technician ask the the following question What are the problems that you are experiencing with the laptop?

very carefully


A technician is troubleshooting a user complaint that a printer is not printing a report Which step is one of the first that the technician should take?

- Check the Device Manager on the user computer for hardware problems


The customer becomes angry because she feels this could be done without calling the technician What should the technician do?

Explain how the Web site can be used by both of them during the call to quickly eliminate problems.


What is the need for a computer technician?

Computer technicians are people who fix computer problems for people who don't know how. That is why we need them.