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Q: A technician needs to free some hard disk space in a computer Which management tool can help find files that can be safely deleted?
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Can dll files be deleted safely?

DLL's can be deleted safely only if they are no longer needed by the programs referring to them.


Why when I click on documents it is telling me that library can be safely deleted from your computer Folders that have been included will both be affected Documentslibrary-ms is no longer working?

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Are Disk Cleanup inspects your hard disk and looks for files that can be safely deleted?

Yes, it is supposed to do that.


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How a memory stick can be safely removed from the computer?

This depends on what you mean by memory stick: Internal Memory: (Random Access Memory, the chips you don't see unless you open up the computer) To remove RAM, the procedure varies by computer. In this case, if you are not comfortable doing so I would contact a technician, as was previously suggested. Now, if you mean a Flash Drive (one you carry with you to hold your files), than that is a different story. To safely remove that: In windows - In the bottom right corner hold your mouse over the small icons until you see one that reads "Safely remove hardware...". Right-click and when the menu opens, left click. This will bring up the main menu to stop and remove hardware. Follow the on-screen instructions. On a Mac - Drag the picture of your flash drive that is on the desktop, to the trash bin. You may then remove the flash drive safely. Cheers


Where can one find information on ITIL change management?

ITIL change management is an important service that allows organizations and businesses to make technological transitions smoothly and safely, with minimal risk. Information about the framework can be found in a plethora of sources, including Sys Aid, Computer Weekly, and ITIL News, a dedicated resource for ITIL-related information and services.