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A technician receives a call from a customer who is too talkative How should the technician handle the call?
Wiki User
∙ 13y ago
Allow the customer to speak without interruption and then try to use closed-ended questions to gather data.
Wiki User
∙ 13y ago
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A customer is upset and wants to speak to a specific technician to resolve a problem immediately The requested technician is away from the office for the next hour What is the best way to handle thi?
Make an offer to help the customer immediately, and advise the customer that otherwise the requested technician will call the customer back within two hours.
How you handle talkative customer?
honestly you just have to deal with it, but if you must you can try to change the subject to something relative and/or that can be wrapped up quickly but if all odds fail your right hand should do the trick
In the past the technician has received many complaints about rudeness regarding this coworker How should the technician handle this complaint?
Politely. Most people tend to forget that without customers there would be no company, no phone to answer, and no technician. Without knowing the circumstances, I would suggest that the technician communicate the customer's complaint to the co-worker so that an appropriate response can be formulated. These days (and in this competitive environment), the customer can (and will) go elsewhere for any number of reasons - price being the most popular. You have to do it better (and cheaper) than your competition.
How do you handle a mistake with a customer?
just apologize to the customer
How do you handle a customer complaining of chipped windscreen?
Can handle " Marking Information System"
How do you handle angry caller customer service?
apple
How do retail salesman handle an unmovable customer?
shoot them
How do you handle a customer that wants you to bend the rules?
don't do it!
How do you handle a born again customer?
The same as you would any other customer, with courtesy and respect.
Can I get training to be a lab technician ?
Because you will handle various machinery and will be exposed to plenty of testing procedures in your line of work, getting training in medical lab technician
How do you handle a drunk customer at a restaurant?
First, make sure the police or security is near by. Next, treat the customer normally. If anything happens, the police or security will handle everything from there.
How do you handle customer care?
Customer care is where you provide positive customer experience to your company customers as well as looking after your company customers needs
