Are Alienware laptops recommended

Answer 1

Okay, I don't actually own an Alienware, but I do want one, through out the net, I been seeing people talk about Alienware being trash and custom computers are better, but the people who actually 'OWN' and Alienware says that they have no kinds of problems and they love their computer to death. It put me to a point wondering but I guess it seem to be more obvious that people who say Alienware sucks, most likely are about 80% of that community don't even own a Alienware, but from people who actually 'OWN' Alienwares, you would mainly get like a 9/10 of their systems being told to have no problems, but the one and only thing about and Alienware I believe is to be it's price really, that's pretty much the only draggy part, so yeah, I would say that a Alienware is good. But if you want more info, I recommend you talk to the people who actually do own Alienware computers.

-Ramos

After Alienware sold to Dell they are trash. I own one and never again well I buy one. There computers are good but the help and service from them and warranty is the worse thing ever. It is not worth your time to even look at them for a computer. They cost so much and offer so little to help you in any way. My buddy can break off his lcd screen off his HP and send it in and they well fix it for free. But for Alienware if your keys happens to break off you have to pay to fix it even if you had no control over it. Also if there is anything you did like drop it and the case cracked and nothing else broke and a month later something happens that was unrelated you have to pay to have the case fixed before they even look at it. So if you are looking at buying alienware please don't go somewhere else to find a nice computer.

I bought an Alienware PC because I'd been hearing for years about how good they were. Mine sucks and the service is worse. I will never buy another Alien/Dell PC and I encourage anyone reading this to avoid them at all costs. I bought a Gateway laptop for 1/3 the price that was nearly as good straight out the box than what I bought from Alien. Plus I haven't been plagued with the countless crashes, hours on hours on HOURS on the phone with tech support, tearing the whole thing down and putting it back together only so they can send a tech to the house after 3 months who couldn't fix it either. Then send it to their repair facility so they could replace the motherboard (which they tech had already done) and then the power supply. Oh and wipe my C drive with all the data I couldn't get to because my $3500 paperweight wouldn't even boot up.

A different take:

I've owned many types of computers, where I placed great care in the product. this experience with Alienware has been a joke. Maybe it was better before Dell bought them, but now it is aweful. I have had this for about 8 months, and:

1) The hinge is broken due to an engineering problem (Google "m11x hinge"). I've been waiting for them to fix it/address it for weeks to months now. I've spent many unnecessary hours waiting to talk to CS or getting no useful help from Customer Service. I was hung up on twice by the their service team.

2) The computer shuts off on its own (even after turning off the accelerator). I spent hours trying to fix it with their service team. the technician they sent said he was confused and could not help me and to 'call back' to open another service issue.

3) Even when purchasing the thing, it was close to a 3 hour process over the phone.

4) The computer feels 'junky'. The parts (side panels), hinge, stoppers, etc are made of a cheaper plastics, glues, and have already noticeably begun to fall apart.

5) I scheduled for the technician to come out, but the never came. that includes taking a whole day off, so I could be here for the 5 hour window they indicated.

As context, I had, cared for, and used a Dell XPS for 5 years straight with no issues due to my mishandling of the product. This is a clearly sub-quality product.

Buy another computer, and I would advise not an Alienware. It is really not worth it.

Alternative Answer:

Alienwares are typically expensive and overrated. You can build one yourself for way less or you can buy one pre-built from sites like ibuypower or cyberpowerpc. I would not recommend an alienware to anyone. If you're going to buy an alienware to game ethier build a pc or buy a console.

Answer 2

Alienware PC may often be very good computers but in my opinion, you're paying for the name more than anything else and you can probably get the same specs for cheaper. If your willing to spend that sort of money you probably know what your on about with PC's so I'd recommend having a look at building your own PC.