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Are you willing to Smile and provide Outstanding Guest service at all times?
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∙ 9y ago
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Why is teamwork so important in customer service?
because, the guest to give a good service and this service is a prepair for the in a team...so teamwork is a important
What are the difference between Russian service and American service?
Well in some manner they are almost the same in service they follow the same sequence from preparing all the food in the kitchen including garnishing and served by a Food and Beverage Attendant, Except their serving process is different the russian serves all food in left side of the guest carrying tray on its right hand to avoid blocking to guest always take note not to turn your back to the guest side. Beverage is served on the right side of the guest using your left hand it is practiced to make for guest convenient. Please be guided that both service use platter service.
What information is good to pass on to colleagues so that customers receive good customer service?
is there any complain or good comment from the guest so eveybody knows what had happend and the what sort of experience the guest had .
What you know about front office trivia?
i have learned how to show the check in check out in the system and how to welcome the guest and allotting the room for the guest getting guest history from the guest and informing the guest about the facilities and rules and regulations of the hotel, assisting the guest with the guest requirements and taking care of guest needs and satisfying the guest need and requirements and billing of Rooms & FnB bills and taking payments from the guest receiving reservation and sending confirmation through email as well as through the telephone and if any enquire comes showing the property and informing about the property and facility and tariff to the guest if they r looking for any discount speak to the guest and offer what ever is authorised for me and if any thing more if he is looking for inform to the front office manager and taking feed back from the guest to improve our self in service and facilities and seeing the safety of the guest till guest check out and interacting with all department to run smooth operation etc...........
What is the mission vision statement of the Hilton hotel in detail?
Vision Hospitality is all about the individual and at Hilton, we pride ourselves on our unique service culture. Yes I Can! is our company-wide philosophy which promises that each guest will be treated with a positive service attitude at every point of contact. The hotel manager, the waiter, the receptionist, the porter - everyone plays a vital role in delivering a memorable guest experience. Mission We provide business and leisure travellers with a choice of excellent hospitality products that offer good value for money, while assuring a good return to owners and shareholders and inspiration to employees.
What is provide silver service?
When the waiter serves the guest their food in back of them
Did NCIS win a Emmy?
No. But the hit CBS drama series has been nominated twice. During the 2004-2005 season, Charles Durning was nominated as Outstanding Guest Actor in a Drama Series for his performance in the episode "Call of Silence." During the 2007-2008 season, Diamond Farnsworth received a nomination for Outstanding Stunt Coordination for his work in the episode "Requiem."
Can you help us with how to provide a good customer service at the front desk?
start with a smile and greet your guest,,!
What Emmys is How to Get Away with Murder nominated for?
How to Get Away with Murder is nominated for the following Emmys for the 2019 show season: Outstanding Lead Actress in a Drama Series Outstanding Guest Actor in a Drama Series Outstanding Guest Actress in a Drama Series
When have you delivered outstanding customer service and what did you do to make the difference?
it was on Saturday mid of night,one guest was asking to get a hospital because she was suffering pain on her sotmach.then i called GP,after that they came and checkup and after 30 minutes she was feeling good. In addition she was very happy not to go to hospital.
What Emmys is The Marvelous Mrs. Maisel nominated for?
The Marvelous Mrs. Maisel is nominated for the following Emmys for the 2019 show season: Outstanding Production Design for a Narrative Period or Fantasy Program (One Hour or More) Outstanding Casting for a Comedy Series Outstanding Directing for a Comedy Series Outstanding Single-Camera Picture Editing for a Comedy Series Outstanding Lead Actress in a Comedy Series Outstanding Supporting Actress in a Comedy Series Outstanding Guest Actor in a Comedy Series Outstanding Supporting Actor in a Comedy Series Outstanding Makeup for a Single-Camera Series (Non-Prosthetic) Outstanding Comedy Series Outstanding Sound Mixing for a Comedy or Drama Series (One Hour) Outstanding Music Supervision Outstanding Guest Actress in a Comedy Series Outstanding Hairstyling for a Single-Camera Series Outstanding Cinematography for a Single-Camera Series (One Hour) Outstanding Period Costumes Outstanding Guest Actor in a Comedy Series
What is the moment of truth in hospitality management?
Moment of Truth’ for any moment when an employee and customer have contact in a service operation and the guest determines his or her impression of the service quality.The interaction that occurs between a service provider and the guest is one of the key elements of service that define a guest’s service experience.
What is important to you as a guest?
customer service
Can landlord charge for paving driveway?
If the driveway is an optional service for the guest. If so then you can charge the guest extra for the service to cover the costs.
What Emmys is The Good Place nominated for?
The Good Place is nominated for the following Emmys for the 2019 show season: Outstanding Creative Achievement in Interactive Media Within a Scripted Program Outstanding Lead Actor in a Comedy Series Outstanding Guest Actress in a Comedy Series Outstanding Writing for a Comedy Series Outstanding Comedy Series
Who won the 2010 Emmy Award for Outstanding Guest Actor in a Drama Series?
The 2009-10 award went to John Lithgow for his guest appearances in "Dexter" (Showtime).
What Emmys is Fleabag nominated for?
Fleabag is nominated for the following Emmys for the 2019 show season: Outstanding Directing for a Comedy Series Outstanding Lead Actress in a Comedy Series Outstanding Supporting Actress in a Comedy Series Outstanding Guest Actress in a Comedy Series Outstanding Writing for a Comedy Series Outstanding Cinematography for a Single-Camera Series (Half-Hour) Outstanding Comedy Series Outstanding Single-Camera Picture Editing for a Comedy Series Outstanding Casting for a Comedy Series
