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Can a buyer get a refund on a new Toyota that is under Toyota's new stop production?
Wiki User
∙ 14y ago
Yes, just ask nicely.
No, it happened to me. They will ignore you and all you get is phone call back and nothing in the writing.
My letter # 2
To whomever it may concern, (letter number 2)
I am writing to kindly request a return and refund for the 2010 Toyota Camry that I purchased last year (in cash) as a birthday present for my wife.
Over the years, we have been loyal Toyota customers (I have owned two other Toyotas in the past, and both by daughters drive Corollas). Even before accelerator problems had become known to everyone my wife complained about unwanted acceleration at which time I did not pay too much attention to it.
Unfortunately, due to the recently discovered defects (the floor mat issue, as well as the sticky accelerator pedal) and ongoing class action lawsuits against Toyota concerning faulty ECS-i modules, my wife has lost confidence in her vehicle and is afraid to drive it.
As a result of all of that her new car has been sitting useless in the garage for the last three months (with only just over 5000km on it).
Even my several efforts to trade in that car resulted in the failure since not even one wanted to take it in, even at severely discounted price.
I have paid in cash for what I assumed was a very good car and I ended up with useless dangerous vehicle which nobody wants.
It feels like being robbed by your company and that is why I want my money back.
I wrote you a letter about two weeks ago on Thursday, January-28-10 but till today I did not get any answer in writing which is surprising considering the fact Toyota claims "Our goal is to continue to earn customers trust each and every day"
Your consideration in this matter is very much appreciated,
Joseph
Wiki User
∙ 14y ago
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