Can ping websites but cannot browse?

Answer 1

It was Thanksgiving and I went to my adviser's place. He had a Toshiba laptop with a weird error. None of the browsers could connect to internet. However, if you ping any website using command prompt you do get replies. That means the laptop connects to the internet but not through a browser. I tried various things such as disabling Symantec antivirus, even disabling firewall and trying to run browser as an administrator but to no avail. Finally, before giving up I wanted to try the virgin OS, it was XP in this case. ∞¢§ ¶§• ¶¢¢ºª˚ ©†∆ ˙∆˙∆˚˚˚∆˚∆˚˚˚∆. After that I uninstalled Norton antivirus and then ran this tool to remove the residues. It asked for a restart and Voila. Everything was working fine. The browsers connected to internet without any problem. Since we can't post links here see the related link section for the original post that I found. The issue was with Norton for sure. But what was the issue? The thing is that laptop these days come with a pre-installed version of Norton. If you uninstall that one and install a new version it might conflict with earlier version and cause weird issues in your OS. You need to run Norton Removal tool once you uninstall their product. In short, Norton Sucks. I don't recommend a product which needs a special removal tool. If I were Symantec I would bundle this tool in the un-installation package. Anyways, I hope this will come handy.