I usually start with greeting the customer just saying hello or how are you. I try to make them feel welcome in the store, by letting them know about any special events or sales that are going on.
Opening: Thank You for Calling I'm Shrek May I help you? Closing: Thank you and have a nice day!
This opening spiel works best because you have time to pull up the customer's profile/account before even asking for his/her concern. That way, you will be able to say the needed empathy statements when providing for the solution: Agent: "Thank you for calling XYZ Co. My name is Darth. I will be assisting you today. May I have your Account Number, pls?" Customer: xxx Agent: "Thank you for that information, Ms./Mr. Customer. How may I help you today?" Some companies (particularly those focused on Customer Service) prefer the general opening spiel: Agent: "Thank you for calling XYZ Co. My name is Megatron. How may I assist you today?" Customer: xxx Agent: "(empathy statements) xxx But first. let me pull up your account. May I have your membership/account number pls?"
A spiel is a rapid speech or presentation, often used to persuade or inform an audience. It can be rehearsed or improvised, and is commonly used in sales, promotions, or entertainment settings.
Thank you for calling (name of company) This is (name of agent) I will be assisting you today May I have your first and last name? Thank you, Mr./Mrs. (customer's name) How may I help You? (empathy statement) I'll be more than glad to help with (brief description of customer's concern)
Tour-Spiel was created in 1984.
Glut spiel makes little sense as it translates as ember gameGutes Spiel = good game
The cast of Spiel im Spiel - 1916 includes: Karl Harbacher Rosa Valetti Frau Vogt Vervida Walter Wolffgram Frederic Zelnik
Spiel des Jahres was created in 1978.
Das große Spiel was created in 1942.
Shira Spiel is 5' 6 1/2".
Sure! The salesman gave his usual spiel about the benefits of the product before closing the deal.
The noun spiel is usually a sales pitch or promotional speech.