the answer is Ironic
"Irony" refers to the incongruity between what is expected and what actually occurs. "Ironic" is an adjective used to describe a situation that involves irony.
Reality.
Incongruity is the state of being incongruous which means inconsistent, strange, not agreeing with something that is expected, or incompatible. Examples might be someone acting differently than their normal way or a singer doing a style of music they don't usually do.
There are many things that are true about situational irony. Situational irony is when an outcome that is different from what was expected, the difference between what was expected and what actually happened.
Functionality testing is what is expected. Load testing is what it actually did.
Irony is built upon the basic element of incongruity or contrast between what is said or done and what is actually meant or expected. It involves a discrepancy between appearance and reality, often resulting in unexpected or humorous outcomes.
In each of its three literary forms - verbal, situational, and dramatic - irony creates a contrast between what is expected and what actually occurs. This contrast enhances the overall meaning of a text and can add depth, humor, or complexity to the narrative.
The literary device being used in this situation is irony. Irony involves a discrepancy between what is expected and what actually occurs, creating a sense of contrast or incongruity in the narrative.
However, if there is a material difference between the expected and actual balance, the auditor will investigate this difference further. At this point the auditor will develop an explanation for the difference.
Dramatic Irony- Irony that is inherent in speeches or a situation of a drama and is understood by the audience but not grasped by the characters in the play. Situational Irony- An outcome that turns out to be very different from what was expected, the difference between what is expected to happen and what actually does. Verbal Irony- A figure of speech in which what is said is the opposite of what is meant.
expected service is what we think... perceived is what v have already received
irony