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Describe a time when you handled an internal or external customer's complaint effectively What did you do?
Wiki User
∙ 11y ago
Try and do everything possible to make the customer happy
Wiki User
∙ 11y ago
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Ability to deal with customer service issues and resolve conflicts effectively with internal and external customers?
That clearly defines the problem
How does or should the process of resolving customer complaints differ when dealing with internal customers?
Internal customer complaints should be resolved with the same professionalism, sensitivity and courtesy you would use handling an external complaint. If an external complaint becomes an ongoing dispute or argument it is important to handle said complaint with immediacy before it has a negative impact on your business.
How internal customers can affect external customers?
The internal customers can affect the external customers because they act as the ad-promoters and help by giving more information about the quality and services of your business and products. Thus, the external customers get the feed back and if it is positive they are attracted to your products and services.
How would the process of obtaining feedback from internal customers differ from the process of obtaining feedback from external customers?
The process of obtaining feedback from the internal customers is usually easier and cheaper as compared to obtaining feedback from external customers.
What is the difference between internal and external customer service?
internal customers are the people you service within your company, external customers and the people that do business with your company
Ability to deal with customer service issues and resolve conflicts effectively with internal and external customers?
That clearly defines the problem
How does or should the process of resolving customer complaints differ when dealing with internal customers?
Internal customer complaints should be resolved with the same professionalism, sensitivity and courtesy you would use handling an external complaint. If an external complaint becomes an ongoing dispute or argument it is important to handle said complaint with immediacy before it has a negative impact on your business.
Who are external customers?
The external customers are the customers who buy the companyâ??s product brands but not affiliated as an employee. One of the examples for external customer is a person who goes to a shop and purchased items.
Customers are your customers who come to you or your company service?
External
What are the external customers for marriott hotel?
Customers, business customers, tourists etc
How internal customers can affect external customers?
The internal customers can affect the external customers because they act as the ad-promoters and help by giving more information about the quality and services of your business and products. Thus, the external customers get the feed back and if it is positive they are attracted to your products and services.
Is a supplier of goods an external customer?
Yes. They are our external customers.
What is an internal customer and an external customer and give you two examples of each?
the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....
What is the meaning of external business communication?
Communication with people outside the company is called "external communication". Every business is dependent on outside people and groups for its success. And because the success of a business depends on its ability to satisfy customer's need, it must communicate effectively with its customers. Supervisors communicate with sources outside the organization, such as vendors and customers.
Discus and describe the elements of the external environment and how they can be used to determine the average expected profitability in an industry?
external environment is environment for businesses where customers from different places will come together in other to buy a particular product. Elements of external environment may be households,firms and the government.
How would the process of obtaining feedback from internal customers differ from the process of obtaining feedback from external customers?
The process of obtaining feedback from the internal customers is usually easier and cheaper as compared to obtaining feedback from external customers.
What are the types of customizing?
Internal and external customers
