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The internal customers can affect the external customers because they act as the ad-promoters and help by giving more information about the quality and services of your business and products. Thus, the external customers get the feed back and if it is positive they are attracted to your products and services.

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Cameron Sanford

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Q: How internal customers can affect external customers?
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What is the difference between internal and external customer service?

internal customers are the people you service within your company, external customers and the people that do business with your company


How would the process of obtaining feedback from internal customers differ from the process of obtaining feedback from external customers?

The process of obtaining feedback from the internal customers is usually easier and cheaper as compared to obtaining feedback from external customers.


What is the relationship between internal and external customers?

The relationship between an internal and external customer is moneys = service / products for the moneys.


Why are employees called internal customers?

Employees are called internal customers because they work for/with the organization from the inside vs. external customers who are customers who pay for a product or service. Much like companies serve external customers, they must serve internal customers (employees) in terms of training and development, job satisfaction, reward and recognition, feedback on performance. The relationship between external customers and internal customers is very symbiotic. Without one, you wouldn't have the other and without either, companies wouldn't exist.


What is the difference between internal and external customers?

The difference between internal and external customers: Internal customers are employees, suppliers, dispatchers, basically anyone who works or sells for the organisation. External customers are people who walk in off the street or ring in, just consumers with no connection to the organization directly that want to purchase a product/service. The main reason behind internal customers is it can cause a ripple affect on external customers (eg An employee not happy with his/her job will not be as pleasant with the external or other internal customers causing problems for customer satisfaction overall.

Related questions

How internal customer can affect the external customer?

The internal customers can affect the external customers because they act as the ad-promoters and help by giving more information about the quality and services of your business and products. Thus, the external customers get the feed back and if it is positive they are attracted to your products and services.


What is an internal customer and an external customer and give you two examples of each?

the difference between internal and external customer is that internal customers are the employees of the company whereas the external customers are only the customers outside the organisation.....


Are family members of the employee external or internal customers?

Internal


What are the types of customizing?

Internal and external customers


What is the difference between internal and external customer service?

internal customers are the people you service within your company, external customers and the people that do business with your company


What are the internal and external factor that affect hair salon business?

There are several internal and external factors that affect a hair salon business. Internal factors include the way the staff gets along with each other as well as customers. External factors consist of the location of the salon as well as the advertising put out in the community to generate business.


Who is an internal and external customer?

Internal customers are familys


Why are internal and external users are important?

internal users are those who identify the raw material for producing a useful product because internal customers are people who provide service to the external customers.


How would the process of obtaining feedback from internal customers differ from the process of obtaining feedback from external customers?

The process of obtaining feedback from the internal customers is usually easier and cheaper as compared to obtaining feedback from external customers.


What is the relationship between internal and external customers?

The relationship between an internal and external customer is moneys = service / products for the moneys.


What is the difference between an internal and external?

It's supposedly to do with customers.


Why are employees called internal customers?

Employees are called internal customers because they work for/with the organization from the inside vs. external customers who are customers who pay for a product or service. Much like companies serve external customers, they must serve internal customers (employees) in terms of training and development, job satisfaction, reward and recognition, feedback on performance. The relationship between external customers and internal customers is very symbiotic. Without one, you wouldn't have the other and without either, companies wouldn't exist.