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This is you chance to tell the interviewer what your strengths in dealing with customers. You need to find an example of where you gave great service, explain what you did (eg I listened carefully to what the customer wanted) and what happened as a result.

Make sure you have your answer ready before you go for the interview. It should be truthful - so there is no point in saying you are a great communicator if you sit and mumble your way through the interview. Some good strengths for most jobs would be

  • ability to work as part of a team
  • like to get a job completed
  • great with customers - like dealing with the public
  • good interpersonal skills

This is one interview question, I have put in a link below to the most common interview questions. Then you can make sure you are well prepared

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12y ago
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13y ago

Tell me about the most recent example of when you have exceeded your customers expectations

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Q: When you have built rapport and a cooperative relationship with a customer?
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