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No. But in order to keep your Telkom email address (eg, JoeSoap@telkomsa.net) you need to request Telkom to retain your email address at the time you cancel your Telkom internet service. You will pay Telkom a fee (R15.69/month as at December 2013) in order to keep your Telkom email address.

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Q: Do you need to change your email addresses if you change from telkom capped internet to mweb uncapped internet?
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