0
Statistical Process Control. SPC. For an in-depth study, see the book, "Quality is Free."
Essence: You keep measurements on all your processes, and then look for the biggest problems to solve first. Repeat.
For example, if you track every car that comes in for warranty repairs, you will quickly see what fails most often. You put your engineers to work fixing that one greatest weakness. Now you've fixed the #1 problem for all your customers. Next you go after problem #2. Very quickly, you've taken care of 99% of the problems with your cars. Keep going with this process and you get Toyota-level reliability and customer satisfaction. Happy customers help sell cars!
This concept, when applied to every phase of a business's operations brings greater efficiency, smoother operations, and increased profits. This can be used in everyday life to make your own life go smoother
Japanese auto makers almost killed Detroit by using SPC for fifteen years before we did. Deming first offered his services to Detroit, but was told they didn't need help from some silly statistician. Oops.
Wiki User
∙ 14y ago
Add your answer:
Earn +20 pts
What Historical role Edward Deming in establishing quality in the US?
what historical role edward deming in establishing quality in the united states?
What has the author Horace Edward Deming written?
Horace Edward Deming has written: 'The government of American cities' -- subject(s): Municipal government
What people have had major contributions in the field of management?
Peter Drucker, Frederick Winslow Taylor, W. Edward Deming, Andrew Carnegie, Herb Keller, and many others.See the links below for much more information.
90 of all defects are caused by process problems Who said this?
I believe it was W. Edward Deming.
What has the author Edward L Ochsenschlager written?
Edward L. Ochsenschlager has written several books on topics related to accounting, auditing, and financial management. Some of his notable works include "Audit Sampling: An Introduction" and "Audit Sampling: An Introduction, 2nd Edition."
What has the author Edward Deming Andrews written?
Edward Deming Andrews has written: 'The gift to be simple' -- subject(s): English Hymns, History and criticism, Hymns, Music, Shakers 'The Shaker order of Christmas' -- subject(s): Christmas, Shakers 'Visions of the heavenly sphere' -- subject(s): Shaker drawing, Shakers 'Shaker furniture' -- subject(s): Industries, Shaker furniture, Shakers
Is Edward Minton part Japanese?
yes he is half japanese.
What is P's in management?
There are no "P's" in Management.You are thinking of the 4 P's of MARKETING. This is also known as the "Marketing Mix".ProductPricePlacePromotionProduct: You must have a good product to sellPrice: Your price must be attractive or reasonablePlace: You must have distribution or a way to get your product to the customerPromotion: You must get the word out there about your product.Management:There are the 14 POINTS of W. Edward Deming in modern management theory...as well as the 14 Principles of Henri Fayol...Henri Fayol also said that there were 5 Primary Functions of Management: PlanningOrganizingCommandingCoordinatingControlling
What has the author Edward S Devlin written?
Edward S. Devlin has written: 'Crisis Management Planning and Execution' -- subject(s): Crisis management
What has the author Edward Duer Reeves written?
Edward Duer Reeves has written: 'Management of industrial research' -- subject(s): Industrial Research, Management
What has the author John Edward Walsh written?
John Edward Walsh has written: 'Management tactics' -- subject(s): Case studies, Industrial management, Management 'Guidelines for management consultants in Asia' -- subject(s): Business consultants
What has the author Edward Fowler written?
Edward. Fowler has written: 'Shishosetsu in modern Japanese literature'
