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Providing excellent customer service can actually get hold of good will to the store, which eventually draws more customers. By providing excellent customer service in the stores, creates a customer friendly environment resulting in more purchases regularly and so the profits. The key to successful sales is referral business and the foundation to referral-based business is customer service.

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15y ago
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14y ago

Yes, it can. If customer service is lacking, then more than likely the customer will not be willing to come back. Now, if you add excellent customer service- well trained people, great attitudes, and professional attitudes, customers are more drawn to them and are willing to come back, even if the prices are a bit higher.

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11y ago

It benefits the business by having customers come back, thus making more money. It also keeps customers loyal to the store for they know that if they have any problems with any of themerchandise, the store has their back. By keeping loyal customers, the business once again earns more money.

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13y ago

.In 50 words or less describe your understanding of providing excellent customer service

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12y ago

This question is requesting your personal observation of the meaning.

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Q: In 50 words or less describe how providing excellent customer service in a store can influence store profit results?
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