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Explain how the information system can help to enhance customer satisfaction?
it can help by informing the customer what precaution should be taking to help correct a problem with thier vehicle and infor them on what is going on inside that system
What is disaster tourism?
It's essentially taking a holiday in a known disaster area - just as an earthquake or war zone.
What is the importance of incoterms?
*For division of cost *For delivery and taking delivery of goods. *For transfer of risk. *For proof of delivery. *For proof of transport document.
What does delivery exception mean?
It normally means specific reasons why a delivery will not be made i.e. the address when given is non existant. Delivery acceptant is taking the delivery and accepting it as delivered
Taking personal responsibility for a customer's complaint?
Ownership
What is customer sevice excellence?
Customer Service Excellence is the outcome of taking care of business customers in an outstanding way. Before one can rate a company excellent in customer service, it must have in place a combination of methods and procedures deliberately and strategically employed to meet and surpass the customer's expectations. Since the world is dynamic, whatever constitutes customer service excellence is also dynamic, meaning that what satisfies a customer today may not satisfy him tomorrow. Therefore, organizations must be well poised to adapt and adopt new service delivery methods when necessary.
What are the duties and responsibilities of service crew in Starbucks?
taking the customer orders cleaning,and serving, taking inverntory of product give constant attention of the customer..
How do you explain mri scan to a child?
You explain that it is cameras that are taking pictures of your body and it feels tigely.
What is cutomization?
Customer service is taking care of the customers, or servicing the customer. Sometimes this involves handling complaints, sometimes it is proactive and pleasing the customer on the front end.
In what disaster does The Chesapeake Bay Retriever have its origins?
Shipwreck. I assume you're taking a dog quiz ;)
What if your employee is behind the register taking orders and the customer is taking way too long to decide What would you tell your employee?
Asked the customer to step aside until he make up his mind
How would you improve customer service?
By taking up the decision of the customer, making good cheaper,having good service
