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Explain how the concepts of quality assurance and quality control affect the application of business planning considerations and corporate expectations?
Wiki User
∙ 9y ago
Implementing Total Quality Management created an impact over the company within few months. GNY building material met a ratio of 25:1 payback on its investment, reducing the costs that worth 600000 pounds and over 300000 costs saving. The premium service reputation of the company has been restored, which attracted more costumers. Employees have become more reliable due to training sessions.
[Source: Hubsey, 2014]
Wiki User
∙ 9y ago
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