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Now your number one is dealing with only one customer at a time. Be very personal with this customer..Use the customers name remember that makes the customer feel like an individual. Let the customer now that you are aware that they are there and you do want to help them. But again we discuss about how when you go into a place and you pull a number you feel like you don't even have an identity no more you're just a number to the person behind the desk. If you use the customer's name then they are going to feel like it's a more personal experience and often times just by using the customer's name you can defuse an unpleasant situation. If the customer approaches you angry just by using their name, it can be very effective in calming them down. feeling valued
giving respect
adding the personal touch
forming one-to-one relationships
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Why is it important for managers to use measurable customer service standards?
So the customers cannot complain about your lack in customer service and attitude towards them
Explain how manager use CRM to evaluate customer relationship?
Customer relationship management's prime concern is to consolidate and develop strong interpersonal relationship with the customers in order to capture a wider market share and in order to ensure repeat purchases by the consumers. An effective customer relationship management system ensures that all customers are satisfied and that their queries and after sales issues are resolved as an easy and convenient operation in order to earn their loyalty. It eventually reflects in and contributes to the company's brand equity which signifies as an important asset in the corporate world. Basically Customer relationship management (CRM) involves the processes which a company utilizes to keep a record and organizes its contacts with the prospective and existing customers. Therefore, managers use CRM software which can make such processes easier and information about customers can be organized and accessed in a more appropriate manner. When managers use CRM then their main goal is to improve services provided to customers. In doing so they show care and concern towards the customers and when they use customer contact information to evaluate their target market. For example the information about how often the customers visit the shop shows the potential of the customers.
Why is product loyalty important to product developers?
I assume you are asking a straight forward question and not the reversal (ie, you are asking "why is product loyalty important to product developers" and not "how does product developer improve product loyalty.") Product Loyalty is important because it creates a "constrain" on how much to change. Ie, if you have a lot of loyal customers using a product and you are going to make a new product, you don't want to create a completely new design, because that will cause your existing loyal customers to go crazy. So, you want to make it easy for your existing loyal customers to use the new product yet at the same time, introduce new features/ways to use it. Loyal customers are also more "tolerant" towards faults in the new product. They are more kind to "over-see" a minor design error as compared to a new competitor. "Resistant to change" is important key.
Why is giving customer service important in your job?
Customers are the reason a business succeeds or fails. Fair and friendly customer service brings people back to purchase again and again. He/she becomes loyal, telling others which means additional profits. It is cheaper to offer customers samples, freebies, than use advertising dollars to get new customers. Possibly, customers can enjoy contests, reduced pricing that slices a smaller piece of the advertising budget.
What is branding in marketing?
Branding is when a business makes a name for their product and they proceed to get that name trademarked so that no one else could use it for the same purpose. Businesses use marketing to lure customers to their products. To learn about ways of attracting customers, read the article: The Science of Color - How Colors Affect Marketing Initiatives http://www.incitrio.com/blog/2013/05/07/the-science-of-color---how-colors-affect-marketing-initiatives/
Explain why it is important to use constants in an experiment?
so scientist can compare result
What is meant by customers and who are customers?
the customers are the people who use the serives or goods
Explain what heat engines do and name the process in which they use to burn fuel?
Combustion
How many times should you use a customers name in a phone call?
Whenever you are dealing with customers over the phone, remain positive and do all you can to satisfy them. Empathize with them when necessary and be personable. The customers name should be used naturally throughout the conversation. Callers will value this personal touch
If you owned a business how would you use the Internet to attract customers?
As a business owner you must put your brand name in front of potential customers. You can do this by purchasing ad space on different sites.
The salesmen used tactics to swindle the customers?
insidious
Why is it important for managers to use measurable customer service standards?
So the customers cannot complain about your lack in customer service and attitude towards them
How do you use questions to check that they understand what customers are telling them?
how to use questions to check that they understand what customers are telling them
What is the name of your most famous roaming plan that enables your customers to use their mobile device abroad?
vodafone internationa roaming
What is the name of vodafone most famous roaming plan that enables your customers to use their mobile device abroad?
Pratik Verma
What is important because is changes food energy into a form all cells can use?
Explain how respiration is the opposite reaction to photosynthesis
Are there coupons for AT&T customers that already use the service?
No, AT&T does not have any current coupons that their current customers can use. They usually only offer coupons to new customers.
