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How can you find out the error code 0051 and the correction procedure?
Wiki User
∙ 15y ago
RESOLUTION:
I found this this resolution online that a kind person had sent to another kind person that posted it and it worked the first time and I was able to print again.
(I was getting alternating Error code 0051 and error code 0002)
If the printer is giving the error code 0002, (or 0051) when it tried to power up. I noticed that it seemed to be making a noise that is not normal when it began it imitation. It sounded to me like the carriage was jammed. I therefore tried and was successful in unjamming it....
You will need a small screwdriver and small flashlight or headlamp.
1.On rear of the printer, you will see a small "U" shaped plug or cap, located on the opposite side of the printer as the power cord. Pry this cover off.
2. With a small flashlight (preferably one that you can hold in your mouth in order to aim it and see so you can have free hands.) You will see a small spindle with that has a brown colored belt around it. This is the belt that carries the carriage (head) back and forth.
3. Just in front of this spindle you will see the backside of the head assembly (probably rectangular in shape). It is black plastic with a few notches on the edge. Take a screwdriver and try and "gently" pry left and then right kind of rocking the assembly back and forth (left and right). You won't be able to actually move it much, the idea here is to just jiggle it loose.)
4. After you wiggle this assembly a little, remove the screwdriver.
5. Power on the printer and watch the assembly to see if it moves. If you were successful you will see it move some to the right then the printer will go thru some maneuvers and you will get a menu that will allow you to print, and not the error.
If the printer has set for a while, the heads may take several cleanings or you may need a new cartridge. But hopefully, you will no longer have the General Error code.
Good Luck, and remember, not responsible for any damage caused by these instructions.
Wiki User
∙ 15y ago
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