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Had this problem on my 95 recently, while on vacation. I was able to pull down the top of the tailgate panel from the inside, just low enough to push the actuator arm with a screwdriver and get the latch to release. This may break a small screw-mount on the panel at the top, but you can't tell on mine that it's broken. Found out the plastic actuator arm broke in half that unlatches the window. Dealer tried to convince me I had to buy the whole actuator for @$80. NAPA got me TWO in a pack for $5! Good luck with yours.

Also if you have the keyless remote you can use the hatch button, and some have a button on the inside under the rear wiper switch.

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Q: How can you get the rear hatch glass open if the outside latch is not working on a 1999 gmc jimmy?
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