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customer service first.
To coordinate the various activities of the departments
acCustomer management can be a Business process where it will follow the following cycle calling the customer, handling the customer, nurturing the lead, follow up, negotiation with the customer, customer engagement, closing the deal, payments, handling the account and managing the account for future. Business Process management is some thing where you execute, automate and manage your business processes for better communication and quick response. where as Customer management is also meant for better communication to the client. CRM is skewed towards the external customers BPM is skewed towards the Internal customers
You must be prepared to put the customer absolutely in front of all other things. You have to train your employees how to treat the customer, as well as how to help them with their issues.
DG's business strategy is "A customer-driven distributor of consumable basics".
A large business user
i don't know. sorry
Because the business is bad :(
A good business has commitment to its employees and customer and is ambitious and risk taker. A good business takes time to train their employees for the betterment of the business. To have a good business, the owners itself has to have positive attitudes and good behavior to be able to maintain good relationships with its customers and employees.
Enterprise user
people that are interested in the business, ( customer, employees, competitors e.t.c)
Internal customer is a term used for employees of a company to emphasize the need to motivate the employees to accept and adopt ways of behaving which are in the overall interest of company as well as the employees. It is suggested that a company can perform better by marketing or selling to its employees the company's culture and doing ways of business, just as it markets its products to customer, sometimes called external customers to differentiate them from internal customers. The concept of internal customer is useful in any type of business. However, is much more useful and more widely practiced in companies engaged in service business.
Avoid badmouthing your colleagues when you are trying to solve a problem with a customer. Also, if a customer says the colleague promised something, verify, verify, verify.
Business ethics are very important in pertaining to customer views of company. Its an image factor for the company. Other companys really do not want to do business with a company that is dishonest. Do employees want to work for a untrustworty company. Does the government really want a company around that is involved in dirty dealings. NO
Business ethics are very important in pertaining to customer views of company. Its an image factor for the company. Other companys really do not want to do business with a company that is dishonest. Do employees want to work for a untrustworty company. Does the government really want a company around that is involved in dirty dealings. NO
Explain the importance of customer handling
Methods of obtaining customer information or feedback