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Do you love to shop? If so, you may be tempted by unsolicited emails or newspaper ads that claim you can earn a living as a secret or mystery shopper by dining at elegant restaurants, shopping at pricey stores, or checking into luxurious hotels. But, according to the Federal Trade Commission (FTC), the nation's consumer protection agency, marketers who promise lucrative jobs as mystery shoppers often do not deliver bona fide opportunities. Some retailers hire marketing research companies to evaluate the quality of service in their stores; these companies use mystery shoppers to get the information anonymously. They assign a mystery shopper to make a particular purchase in a store or restaurant, for example, and then report on the experience. Typically, the shopper is reimbursed, and can keep the product or service. Many professionals in the field consider mystery shopping a part-time activity, at best. And, they add, opportunities generally are posted online by marketing research or merchandising companies. Nevertheless, fraudulent mystery shopping promoters are using newspaper ads and emails to create the impression that they're a gateway to lucrative mystery shopper jobs with reputable companies. These solicitations usually promote a website where consumers can "register" to become mystery shoppers - after they pay a fee for information about a certification program, a directory of mystery shopping companies, or a guarantee of a mystery shopping job. The truth is that it is unnecessary to pay money to anyone to get into the mystery shopper business. The shopping certification offered in advertising or unsolicited email is almost always worthless. A list of companies that hire mystery shoppers is available for free; and legitimate mystery shopper jobs are on the internet for free. Consumers who try to get a refund from promoters of mystery shopping jobs usually are out of luck. Either the business doesn't return the phone calls, or if it does, it's to try another pitch. Becoming a legitimate mystery shopper for a legitimate company doesn't cost anything. Here's how to do it: * Search the Internet for mystery shopping companies that are accepting applications. Legitimate companies don't charge an application fee. Many accept applications online. * Do some homework about mystery shopping. Check libraries or bookstores for tips on how to find companies hiring mystery shoppers, as well as how to do the job effectively. * Visit the Mystery Shopping Providers Association (MSPA) website at for information on how to register to be a mystery shopper with a MSPA-member company, a database of available jobs, and additional information on the industry in general. In the meantime, the FTC says consumers should be skeptical of mystery shopping promoters who: * Advertise for mystery shoppers in a newspaper's 'help wanted' section or by email. While it may appear as if these companies are hiring mystery shoppers, it's much more likely that they're pitching unnecessary - and possibly bogus - mystery shopping "services." * Sell "certification." Companies that use mystery shoppers generally do not require certification. * Guarantee a job as a mystery shopper. * Charge a fee for access to mystery shopping opportunities. * Sell directories of companies that provide mystery shoppers. If you think you have encountered a mystery shopping scam, file a complaint with your local consumer protection agency, the Better Business Bureau, your State Attorney General, or the FTC ( The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad. Source: Federal Trade Commission A Cautionary Word to the Wise The Internet hosts many "get rich quick" schemes and offers, be "Net Savvy"! Be wary of mystery shopping company directories and certification programs being hawked on the internet! Save yourself needless costs and grief. No legitimate company conducting mystery shopping charges any fees to apply for assignments. A simple search on the internet will produce a host of legitimate companies. Go on their site to determine if they have assignments in your immediate area before taking the time and effort to submit an application. Good Luck! Source:

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โˆ™ 2009-02-09 21:40:40
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Q: How do you become a mystery or secret shopper?
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Related questions

Can a twelve year old be a secret shopper?

Labor Laws - no you cannot be a secret or mystery shopper

Where can I learn to become a mystery shopper?

There are many easy steps involved in becoming a mystery shopper. A couple key points are to be very organized, have many clients, and understand differences between different types of clients.

How can you become a secret shopper?

You an become a secret shopper very easily by looking on the internet. Business are always wanted to know how their customers are being treated by their employees. You will find a variety of secret shopper job positions.

is a secret shopper the same as a mystery shopper?

Yes, they are the same. A secret shopper or a mystery shopper is someone who is selected (or hired) to shop at a place of business and make sure things are going the way they are supposed to. Basically, they are to check and make sure the store is clean, the workers are helpful, and the prices are correct.

How do you get a job as a professional shopper?

Professional shopper? Either a personal shopper OR Mystery shopper? Mystery shopper -,,

Does it cost money to be a mystery shopper?

It shouldn't cost anything to become a mystery shopper however there are multiple scams out there that claim they need start up money.

What is the trusted online source for learning how to become a mystery shopper?

A trusted online source for learning how to become a mystery shopper is the Mystery Shopping Providers Association: This is a professional association which holds meetings and conferences across the United States, Europe, Latin America, and Asia that focus on the mystery shopping field.

Where can one find out about secret shopper jobs?

The number one site to find out about secret shopper jobs is the site secret shopper. Here, one can review secret shopper services, apply to shop, and learn how the whole system works.

What kinds of things does a mystery shopper do?

A mystery shopper gets paid to buy and give information of a certain object.

What are secret shoppers used for?

The short answer is that there is probably not a more cost-effective way to survey your current customers than to offer a web-based receipt survey program. Mystery shopping is an outstanding in-depth way to measure employee compliance and consumer observations. It is an objective, secret shopper evaluation. It measures pre-given criteria, and records a snapshot of the past through the mystery shopper's eyes. The mystery shopper may or may not be a current customer, but the shopper will provide an objective evaluation of the criteria presented to them to evaluate in great detail.

What are the best mystery shopper companies?

There are several mystery shopper companies. One of the most important things to know when starting out as a mystery shopper is that you should not have to pay to start. If you have to pay anything, it is usually a scam!

Where does one locate mystery shopper jobs to do if you want to?

If you are looking for mystery shopper jobs you can try going to secretshopper or mystershopper websites. You can also try and search for shopper jobs.

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