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Choosing a repair shopHere are some tips to consider before you start, when you're at the car repair shop, and after the car repair.

Read your owner's manual to become familiar with your vehicle and follow the manufacturer's suggested service schedule.

Start shopping for a repair facility before you need one; you can make better decisions when you are not rushed or in a panic.

Ask friends and associates for their recommendations. Even in this high-tech era, old-fashioned word-of-mouth reputation is still valuable. (but consider the source)

Check with your local consumer organization regarding the reputation of the shop in question.

If possible, arrange for alternate transportation in advance so you will not feel forced to choose a facility solely on the basis of location.

Once you choose a repair shop, start off with a minor job; if you are pleased, trust them with more complicated repairs later.

Look for a neat, well-organized facility, with vehicles in the parking lot equal in value to your own and modern equipment in the service bays.

Professionally run establishments will have a courteous, helpful staff (especially the ones that are trained to build a relationship to get your trust).

The service writer should be willing to answer all of your questions.

Feel free to ask for the names of a few customers. Call them.

All policies (labor rates, guarantees, methods of payment, etc.) should be posted and/or explained to your satisfaction.

Ask if the shop customarily handles your vehicle make and model. Some facilities specialize.

Ask if the shop usually does your type of repair, especially if you need major work.

Look for signs of professionalism in the customer service area: civic and community service awards, membership in the Better Business Bureau, AAA-Approved Auto Repair status, customer service awards.

Look for evidence of qualified technicians, such as trade school diplomas, certificates of advanced course work, and ASE certifications - a national standard of technician competence.

The backbone of any shop is the competence of the technicians. ( This is a key ingredient, but the culture extended from the ownership to do the job right and do it honestly is the real backbone)

Keep good records; keep all paperwork. (If the shop is up to speed and honest, they will have everything you do on file and can remember a warrantied part.

Reward good service with repeat business. It is mutually beneficial to you and the shop owner to establish a relationship. (but on occasion get a 2nd opinion to keep them on their toes and tell them that is why you did it)

If the service was not all you expected, don't rush to another shop. Discuss the problem with the service manager or owner. Give the business a chance to resolve the problem. Reputable shops value customer feedback and will make a sincere effort to keep your business. (communication is a key if they are in the wrong they will take care of it, if they aren't they may still, but be sure you understand how a problem came about)

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โˆ™ 2012-03-27 12:43:32
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Q: How do you choose a car repair shop?
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Related Questions

My auto insurance wrote a check out to me and a auto repair shop can i choose another auto repair shop that is cheaper?

Absolutely, you have the right to choose where your car will be repaired, not the insurance co.

Should you trust a car dealership to repair car or go to a repair shop?

go to a repair shop because they can do more work and they can also order parts from the dealership

What is it called where you get your car fixed?

A repair shop?

Can a repair shop release a car with bad brakes?

A repair shop can release a car with bad brakes if they were not asked to repair the brakes or the customer refused service. It is then the responsibility of the customer to have them repaired.

What is meant by brake repair shop?

A brake repair shop is where you take your car to get your brakes serviced when they are bad. Some of the brake repair shops are Goodyear, Midas, Car X, Firestone, etc.

What kind of software is used for car repair?

The software used for car repair is Trackum Software available at Repair Shop Software. Other softwares one can try are Auto Shop Software, Auto Repair Shop Management Software found at All Systems Max.

What is the best auto repair shop to go to if you have a problem with your car transmission?

It is always best to go with a repair shop that specializes in both the type of repair you need as well as the make of vehicle you have. Therefore, for a car transmission repair, it is suggested that you find a shop that specializes in repairing transmissions.

Can a car be repossessed from repair shop?

not sure which Hill & Associates you mean. Can a car be repossessed from repair shop?": YES Hold that thought because here in Ohio if a car is up for repossesion and it is sitting at a repair facility and a bill is owed on the car for repairs it cannot be repossesed unless the repair bills are paid to the shop. the shop owner has the right to hold the car and notify the bank or finance company. they will either pay the bill to the shop and retrieve it or write it off. At that point if the shop owner cannot get the person to pick up the car they can file for a title for the vehicle.

How can I get an estimate on how much it would cost to repair my car?

You can get an estimate by placing a call or going into the repair shop or auto body shop and requesting a rough estimate on the cost it would take to repair your car

Can car be reposed from repair shop in California?


Why types of work does a body shop do on your car?

A body shop makes repairs to the body (outside structure) of your car. For example, they can repair your car after a collision, paint the exterior, or repair scratches and dents.

How do you repair air conditioning?

By taking the car to an A/C repair shop. Not a DIY job.

How much does a repair shop charge when you decide to junk a car instead of repair?


Can a car radiator be fixed?

yes, a car radiator can be fixed in a repair shop

Which car repair insurance is advertised on t.v. stating that they will pay directly to your repair shop?

What Co. advertising Car repair Insurance on TV?

Who is responsible for a car stolen from a repair shop lot?

the repair shop. I would say the party or parties that stole the vehicle are responsible.

What should you do if your car air conditioning doesnt work?

If you don't know what to do, take it to a registered mechanic to get the repair costs appraised. From their, you can choose to get it fixed at a shop or do it yourself.

Should I hire an auto body shop to repair my rocker panel?

It is always wise to use a professional when getting work done on your car. If your neighbor has experience in car repair or has previously worked on a car for you that you feel comfortable with, then it is an option. You are only likely guaranteed with a body repair shop though, that they will repair your car properly.

How can I repair my cars tire?

If you want to repair your car tire because your car tire got a hole in it, then you should take it to Gilbert and Renold's Car Tires and Repair Shop. They will be able to repair your car tire.

What is a homonym for toad?

His car had to be towed to a repair shop after the accident.

If a car has a lien on it and is in a shop and been repaired can you go to the owner of shop and repossess even if the repair bill has not been paid?

NO. The repair shop has a lien also. Pay the bill.

My car vibrates-shakes on starting the engine then more of a vibration as I'm drivinging slower speed and higher speed?

I would take your car to an auto repair shop and that is that I would take your car to an auto repair shop and that is that

What happens if deductible isn't paid after car is fixed?

The repair shop can lien the car and sell it.

A name for a car shop?

Dewy, Cheatum and Howe Auto Repair :)

How do you fix my car DVD player?

bring it to an auto repair shop