you hear them out first, let them tell you what the problem is before you try to solve it. let them get it all out and then once they are done, then you try to come then down and ask what is the problem and how can I help you.
with a came voice and attitude.
Quietly,calmly and with respect. Allow them to express themselves completely and deal with their complaint as if it were you making the complaint. Never argue with a customer.
no.
Talk to customer service.
A customer complaint is when a customer id dissatisfied with a product or service and will complain about it to management. Many people take advantage of this kind of situation so they can get something for free.
when a business replies to your letter or complaint
To report a customer complaint, first, document the details of the complaint, including the customer's contact information, the nature of the issue, and any relevant interactions. Next, escalate the complaint to the appropriate department or supervisor, ensuring you provide all necessary information for context. Finally, follow up with the customer to acknowledge receipt of their complaint and inform them of the steps being taken to address it.
Ownership
jo.
When in a store and you are trying to deal with a customer, you are supposed to great them.
how to deal with a difficult customer in a retail store
tell the boss
Complaint is the gap between customer's expectations and the actual value delivered by the product or service. In general, a complaint is an expression of displeasure, such as poor service at a restaurant.