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I would define this as making sure the customer is satisfied and answering any questions he/she may have along with any other advice you may have to meet the customers needs. I have advised someone to go to the superviser when they could not get anything resolved from the lower levels of management ( paper delivery problem) I asked her if she talked to a superviser about the problem, when she said she had not I advised her to talk toc upper management. Sometimes this is the only way to get things done.
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What does it take to give great customer service?
Going that extra mile, treating customers the way you like to be treated. Search on you tube for "johny the bagger". Great customer service
Great customer service means?
# Customersatisfaction # to satisfied the need f a costumer and to go the extra Mile
What have you done to promote great customer service?
Firstly, know what you think great customer service looks like. Look for situations and examples when you had an idea, a client, or customer call, where you personally went that extra mile. Did you change a process or procedure? Or perhaps a staff member you mentored, coached or advised delivered a great customer service win or result for your team, brand or business.
How are you a team player?
A team player is somebody that actually contributes to the "team" and is not lazy. Someone who is willing to go the extra mile for the team.
How do you differentiate good customer service from superior customer service?
Good customer service is about meeting the needs of the Customer. Customers have an inherent expectation that they will be treated well, i.e. in a friendly, kind, and respectful manner. Ansering their questions and being knowledgeable about the product or service is also a characteristic of good customer service. If you deliver the product or service you promise, in the manner in which you promise, and help the customer with any difficulties or challenges they may have with the product or service, and the customer is ultimately happy with the experience, that's good customer service.Good customer service is also about ensuring the customer is receiving the appropriate product or service they truly need and NOT selling them more product or service than they need.Superior customer service includes all of the above as well as exceeding the expectations or needs of the customer. It's about going the extra mile to please the Customer. For example, at a recent hotel stay, I was greeted at the front desk with a gift bag which included some free snacks and drinks from the hotel. It was unexpected and made my day.If you want an excellent example of superior customer service, I recommend you try to get a copy of the Pike's Place Fish Market video. It's a bit pricey, however you might be able to find it on the web somewhere. It also comes in book form, but the book isn't quite as "impactful."http://www.crmlearning.com/fish-videoThere's also another excellent video on superior customer service called "Give Em the Pickle."http://www.giveemthepickle.com/give_em_the_pickle_video.htm
What is your definition of going the extra mile for a customer?
Going the extra mile for a customer means to do the job plus more. A solid customer service representative will give the customer more than they expect.
Tell me about a time when you went the extra mile for a customer?
When a person is said to go the extra mile, it is in reference to doing or working more than what is required. Going the extra mile in life is often the source of great rewards, and makes a person feel good about what they are doing.
What does it take to give great customer service?
Going that extra mile, treating customers the way you like to be treated. Search on you tube for "johny the bagger". Great customer service
What does go the the extra mile mean?
"Going the Extra Mile" means that taking whatever you're taking one step further. For example, during school and if there is extra credt offered, "going the extra mile," would mean doing the extra credit. Even if it optional.
Who do you contact if you believe you have earned the 'Going The Extra Mile' badge?
If you believe you have earned that "Going The Extra Mile" badge, please contact Deb using her message board.
What does go the the extra miles?
"Going the Extra Mile" means that taking whatever you're taking one step further. For example, during school and if there is extra credt offered, "going the extra mile," would mean doing the extra credit. Even if it optional.
Synonym for go the extra mile?
Infinity and beyond Going the extra distance Giving 110%
Tell me when you went the extra mile?
Going the extra mile is when you do more than you have to do. For example, if your boss wants you to complete three projects, you can complete four.
Great customer service means?
# Customersatisfaction # to satisfied the need f a costumer and to go the extra Mile
What is customer service standard?
Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.
What is the origin for the idiom 'go the extra mile'?
Just what you think - it's a figurative traveling idiom. You're "going" more than you might, as if you were traveling an extra mile.
How long is a 15 mile drive?
It depends on how fast your going in MPH. Try to define it more.
