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The first thing you need to do is call your long distance provider and start by asking questions about the charges. If you are still sure that the charges are not yours ask your provider what you need to do to have them removed as they are not yours. If they are yours by the use of your phone by someone other than yourself you may still be responsible. At that you may try negotiating and add a service or learn how to use your phone to block unauthorized use. You will have more power in such queries if you are calm and reasonable, spend a consistent and moderate amount on your phone bill each month, and most importantly pay it on time and have been a long term customer of the phone provider.

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Q: How do you dispute false long distance charges?
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