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When you first start your computer you will most likely be presented with the ThinkPoint start screen. When you see this screen, do not click on any of the buttons. Instead click on the Ctrl, Alt, and Delete button at the same time to bring up the Windows Task Manager. The best way to do this keyboard combination is to hold down the Ctrl and Alt key at the same time and then press the Delete key while holding the other buttons down. Once you do this, it will successfully launch the Task Manager or screen where you can select the Task Manager to be run.

When the Task Manager starts, click on the Processes tab. When you are at the above screen, scroll down through the list of running processes and left-click once on the hotfix.exe process. Once the hotfix.exe process is higlighted, click on the End Process button. When you press this button, Windows will ask if you are sure you want to terminate the process. You should press the Yes button to terminate it.

Now click on the File menu and select New Task (Run...). When the Create New Task prompt appears, type explorer.exe into the Open: field and press the OK button. After a minute or so you should be back at your Windows desktop.

Download Malwarebytes, SUPERAntispyware or any other anti-spyware program and remove ThinkPoint virus from your computer.

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14y ago

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