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Answered 2014-06-19 14:13:43

If guest laundry is damaged by hotel staff, the hotel should reimburse the guest for the cost of the garment. The hotel could also discount the guests room or offer coupons.

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Answered 2020-05-01 14:52:37

If i have received damaged item upon pick up i will ask for help of the hotel manager that he or she could contact the guest of that items that has a damage and ask his permission

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