How do you handle a customer camplaint?

Answer 1

there are way to handle the irrate and silly customer?

1. understand

2. to listen their concern and issue

3. apologies as possible

4. sympathy

5. and solve the problem

i hope all of you cope and learn this about to handle and this is helpful to answers their question....

and we should understand the customer's issue and problems. think from their side. like jesus said u do to them what u expecting from them...

Answer 2

Commiserate with the customer. Listen to their complaint. Offer appropriate reactions. Ask the customer what would they want done in order to please them. Combine all of these and solve the customer's issue.

Answer 3

Try to use a lot of formal writing. They ill think that you are handling the situation carefully. Maybe writethe same sentences but in a different way to get you message across. Display lot of facts if it is about what the cutomer is complaining about. Do not be to emotionally and always stick to the subject. DON'T FORGET always leave your message with a positive note! Try to stick to the key points and it may turn out alright.

Answer 4

Customer complaints need to be handled with respect and sincere kindness. An unhappy customer can do considerable damage to a businesses reputation.

Answer 5

sympathy, empathy, apology, reasonable resolution

Answer 6

first i listen to the guest complained and apologize and give instant compensation to satisfy the guest.

Answer 7

remaining calm and follow procedurs