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You need to run these 3 essential programs to remove all the spyware on your computer.

If you do not have an internet security suit and only an anti virus

1. Run Malwarebytes Anti-Malware

2. Run a complete scan with free curing utility Dr.Web CureIt!

3. Run the anti spyware removal programs spybot or Superantispyware

Browsers

Use Mozilla firefox or the Google chrome browser for browsing unsafe websites

Install ThreatFire

ThreatFire, features innovative real-time behavioral protection technology that provides powerful standalone protection or the perfect complement to traditional signature-based antivirus programs offers unsurpassed protection against both known and unknown zero-day viruses, worms, trojans, rootkits, buffer overflows, spyware, adware and other malware.

Run an online virus scan like

Trend Micro HouseCall

Kaspersky free online virus scanner

Windows Live OneCare safety scanner

BitDefender Online Scanner

ESET Online Antivirus Scanner

F-Secure Online Virus Scanner

avast! Online Scanner

update your software by running

Secunia Online Software Inspector

Install a good antivirus in your computer.

Keep your antivirus updated. If automatic updates are available, configure your antivirus to use them.

Keep your permanent antivirus protection enabled at all times.

Let's AVG (Antivirus of Grisoft) scan your PC and she will find and Heal the Trojan. However, when AVG scans the PC after a few days, AVG will detect it and you have to "Heal" the virus again!! The Trojan is always situated in the windows\temp directory.

Is there someone who knows the way to destroy the Trojan for good?

Even a bootscan with AVG is not effective.

You can get rid of this Trojan Startpage.11.AZ by following these steps .

= 1 Download and intall the Malwarebytes on your computer .

2 Update your Malwarebytes .

3 Scan your computer for all the malwares in your computer .

4 Remove all the malwares , found while scanning with the malwarebytes .

5 Restart your computer . =

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Wiki User

10y ago

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