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Perserverence paid off. 1. Raise Headrest 2. Unscrew 2 plastic retainer collars 3. Push down on cushion where guide post enter seat back and look for hairpin clips. (They are thin and difficult to see) Remove hairpin clips from each guide post and pull headrest up and out. A long thin needle nose pliers worked for me.

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Wiki User

17y ago
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Samuel Bermudez

Lvl 1
2mo ago
Thank you worked with the step by step you wrote.

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Q: How do you remove the headrest on a 1997 Grand Marquis?
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