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Ummm... I have a 2004 freestar whose back hatch wouldn't open either, but then I got smart/stupid and yanked on the handle really hard and presto!! It opened, but uh oh now it won't shut...So I guess that's how not to fix it unless you would rather it not shut than not open. I'm thinking about maybe spraying it with WD-40...Let you know if it works. If all else fails I will get my dad to look at. He's really smart about these kind of things.

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Q: How do you repair the rear door latch on a Ford Windstar van The latch assembly is broken and I cannot get the door open?
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